Effective Date: March 30, 2026
Welcome to Facing AI. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our AI-powered face swap and image processing services at facing.app. By using our services, you agree to the practices described in this policy.
We collect the following categories of information to deliver and improve our services:
- What We Collect: Name, email address, profile details, and other information you provide during registration or account setup.
- Purpose: To create and manage your account, authenticate your identity, and provide customer support.
- What We Collect: Interaction logs, features accessed, session duration, usage frequency, and in-app behavior.
- Purpose: To analyze user engagement, improve service quality, and develop new features.
- What We Collect: IP address, device type, operating system, browser type and version, screen resolution, and language preferences.
- Purpose: To optimize service compatibility, troubleshoot technical issues, and enhance security.
- What We Collect: Cookies, web beacons, and similar tracking technologies that store user preferences and session data.
- Purpose: To personalize your experience, remember preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
- What We Collect: Payment method details (e.g., credit/debit card number, billing address) and transaction history.
- Purpose: To process payments, manage subscriptions, and fulfill billing obligations. Payment data is handled by trusted third-party payment processors and is not stored directly on our servers.
- What We Collect: Images you upload for face swapping and AI processing.
- Purpose: To provide our AI face swap and image processing services. Uploaded images are processed in real time and are not stored permanently. Files are automatically deleted from our servers once processing is complete.
We use your information to:
- Provide, maintain, and improve our AI face swap and image processing services
- Process transactions and send related notifications
- Respond to your inquiries and provide customer support
- Send service updates and promotional communications (with your consent)
- Detect, prevent, and address security threats and fraudulent activity
- Comply with legal obligations
We implement industry-standard security measures including TLS encryption in transit, AES encryption at rest, and role-based access controls. Our infrastructure is hosted on reputable cloud providers with SOC 2 compliance. Despite these measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Account data is retained for the duration of your account and deleted upon account closure (subject to legal retention requirements).
- Uploaded images are deleted immediately after processing.
- Usage and analytics data is retained in anonymized form for service improvement purposes.
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- Legal compliance: To comply with applicable laws, regulations, or lawful requests from public authorities.
- Rights protection: To protect the rights, property, or safety of Facing AI, our users, or others.
- Service providers: With trusted third-party service providers who assist in operating our platform (e.g., payment processors, analytics providers), bound by strict confidentiality agreements.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Depending on your jurisdiction, you have the right to:
- Access your personal data and obtain a copy
- Correct inaccurate or incomplete information
- Delete your personal data ("right to be forgotten")
- Restrict or object to certain data processing activities
- Data portability: Receive your data in a structured, machine-readable format
- Withdraw consent at any time for consent-based processing
- Opt out of marketing communications
To exercise any of these rights, contact us at [email protected].
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
Facing AI is not intended for users under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will promptly delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and, for material changes, notify you via email or an in-app notification. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
By using Facing AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
